To view the FAQs, click to expand or collapse the content below:

How to Register with Paychex to View Paystubs and Tax Documents

  1. Go to www.paychexonline.com
  2. Click Sign-Up
  3. Enter the requested Personal Information
    1. Note: Please make sure information entered matches information you filled out on I9
  4. Click Continue
  5. Enter the requested Account Information
    1. Note: Your username must be at least 8 characters and no more than 18 characters in length. It cannot contain spaces or special characters, but it can contain a period, hyphen, or underscore.
  6. Click Continue
  7. Once the application process is completed, you will be automatically logged into the application.
How to View Check Stubs

  1. Go to www.paychexonline.com
  2. To open the Check Details drawer, click View Check Details.
  3. To see the entire check stub in a new window, click View PDF.
  4. To view a different check date, use the drop-down menu.
  5. To display a history of your check stubs in the Check Stubs drawer, from the Check Stubs tile, click View All.
  6. Click the year you want to view.
  7. Select the check stub(s) you want to view, and click View PDF.
How to View Your Tax Documents (W-2 and 1099 forms)

  1. Go to www.paychexonline.com
  2. Locate Tax Documents tile
  3. To display the document in a new window, click an icon.
  4. To display the Tax Documents drawer, click View All.
  5. Check Document to select all or select them individually. To display the document(s) in a new window, click View PDF.
How to Make Changes to Tax Information

  1. Go to www.paychexonline.com
  2. After logging in to Paychex Flex, click My Pay.
  3. From My Pay, select the Taxes tab.
  4. In the Federal and State Taxes sections, click a tax name or click the caret. This opens the Tax drawer.
  5. Click Edit.
  6. Make the necessary changes to the federal and state filing status, number of allowances, additional amount, additional percentage, override amount, override percentage, or exempt status.
  7. Click Save.
  8. To acknowledge your changes, click OK.
    1. Note: You may need to submit additional information or forms to your company’s payroll administrator.
How to Add Direct Deposit Bank Account Information

  1. Go to www.paychexonline.com
  2. After logging in to Paychex Flex, click My Pay.
  3. From the Direct Deposit tab, click Add Account.
  4. Enter the Account Number, and Re-enter the Account Number.
  5. Enter the Routing Number, Account Type, Calculation (Flat Dollar Amount, Percentage, or Remainder), and Amount as needed, and click Save.
  6. To confirm the change and authorize direct deposit, click OK.
  7. If necessary, to add another account, click Add Bank Account.
How to Edit Direct Deposit Bank Account Information

  1. Go to www.paychexonline.com
  2. After logging in to Paychex Flex, click My Pay.
  3. From the Direct Deposit tab, click Edit.
  4. Make changes as needed and click Save.
  5. To confirm the changes, click OK.
How and When to Submit your Timesheet

Temporary Consultants must accurately and truly record all time for work performed during an assignment with a Client and submit a timesheet via the web-based timesheet portal to the Client’s Supervisor or Supervisor’s authorized representative for approval. Timecards must be submitted to Cypress HCM by Monday at 9:00AM.

When you are Paid

Temporary Consultants are paid on Friday for work performed during the previous one-week pay period. If a regular payday falls on a holiday, employees will be paid on the prior business day.

Each week on Friday, paychecks are either mailed to the Temporary Consultant’s home address or direct deposited into an account designated by the Temporary Consultant. A Temporary Consultant may begin and stop automatic payroll deposit at any time. If you observe an error on your check, please report it immediately to a Cypress HCM representative.

Where to Find Benefit Information

Where to Sign Up for Benefits

  • Visit Maxwell Health https://app.maxwellhealth.com/hr/login (you will receive login credentials on your first day of employment)
  • Temporary Consultants will be offered health insurance in accordance with the provisions of the Affordable Care and Reconciliation Act. Temporary Consultants will have thirty (30) days from first day of assignment to elect or decline coverage. Coverage will be effective the 1st of the month following thirty (30) days of continuous employment. Premiums will be deducted from the first two (2) paychecks each month on pre-tax basis.

Where to Find Insurance ID Cards