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Working with Cypress FAQs:

Navigate your Cypress contract and temp-to-hire journey with ease; our detailed FAQ section provides you with step-by-step guidance on managing pay, tax information, benefits, and more, all designed to support your success

To view the FAQs, click to expand or collapse the content below:

How to View Check Stubs
  1. Go to Paylocity
  2. Navigate to the Self-Service Portal.
  3. Locate $ Pay heading.
  4. Select Go Paperless to opt-in to paperless option for direct deposit vouchers, W2s, 1099s, and 1095Cs.
  5. Select individual check link to open option to view all year to date checks.
    • If employee does not have a check for the current calendar year, no check history displays.
    • Select the filter icon to select a quarter or last year preset. User also has option to filter between certain dates.
    • Enable Include Adjustment Checks, if applicable.
    • Select Apply to apply filters.
  6. Select Download Paystub to download individual check details.
  7. Enable box next to individual dates to select multiple checks.
  8. Select Download Summary to download information for multiple checks.
  9. Select Tax Forms to view any applicable tax forms.
  10. Select Download to download tax form.
  11. Select < Pay to return back to portal.
How to View Your Tax Documents (W-2 and 1099 forms)
  1. Go to Paylocity
  2. Navigate to HR & Payroll > Employees > Employee Payroll File > Pay > Tax Forms.
  3. Select the Tax Year link to view or print a copy of the tax form.
How to Make Changes to Tax Information
  1. Go to Paylocity
  2. Navigate to HR & Payroll > Self Service Portal > Pay > More > View/Edit Tax Setup or HR & Payroll > Employees > Employee Search > Employee Last Name > Pay > Tax Setup OR Employees > Employee Payroll File >  Payroll Setup > Taxes.
  3. Select the Tax Code for federal taxes.
    1. For federal taxes:
      1. Enable the applicable W-4 Tax Form option.
            1. If using Prior (2019 and Before), then the following note will appear: The IRS has released a new version of the Federal W-4 form. If you plan on making any changes to your federal withholding, you will need to update to the new form. Once you make changes, you will not be able to change back to the previous W-4.
            2. If using Current:
              1. Enter Filing Status.
              2. Enter Multiple Jobs or Spouse Works (Line 2c).
              3. Enter Dependents (Line 3).
              4. Enter Other Income (Line 4a).
              5. Enter Deductions (Line 4b).
              6. Enter Extra Withholding (Line 4c).
              7. Default Amount will calculate withholding based on filing status and exemptions entered.
              8. Use a specific amount when selecting an Amount Type other than Default Amount.
              9. Enable 943 Agricultural Employee for agricultural employees.
    2. For state taxes:
      1. Select a Filing Status from the dropdown menu. Select S for married workers choosing to file at the higher single rate, or for workers claiming head-of-household status.
      2. Enter the number of exemptions in the Exemption 1 field.
      3. Enter the applicable number of exemptions in the Exemption 2 field.
      4. Select the applicable Amount Type if different from the Default Amount.
      5. Select the Supplemental Check from the dropdown menu. The selected option controls how a worker's check calculates the Check Type for the created or edited tax code.
            1. -- Select --: State Income Tax Withholding (SITW) calculates based on the Supplemental Rate for the current year.
            2. Taxes Blocked on Supplemental Checks: SITW is not included for the check.
            3. Supplemental Flag has no effect on this tax: SITW calculates based on the current Employee's Tax Setup, taking into consideration Taxable Wages, Exemptions, and Filing Status.
            4. Use Employee Add'l Taxes only for Supplemental Checks: SITW calculates based on the Additional Flat type.
            5. Use Supplemental Tax Rate - Code: The check calculates the Supplemental Check based on the Supplemental Rate.
            6. Use Supplemental Tax Rate plus Employee Additional Taxes: SITW calculates based on the Supplemental Rate and include any additional amounts or percentages set up on the Employee Profile.
            7. Enter a Reciprocity Code.
            8. Enter the Percentage Allocation for the state.
            9. Select the State Unemployment Insurance (SUI) from the dropdown menu.
    3. Select Save.
    4. Select the State Unemployment Insurance (SUI) from the dropdown menu.
      1. Select Save.
How to Add Direct Deposit Bank Account Information
  1. Go to Paylocity
  2. Navigate to the Self-Service Portal.
  3. Expand the tile labeled Pay (if collapsed).
  4. Select More to display additional options in the Pay tile.
  5. Select Direct Deposit.
  6. Edit or delete direct deposit account information by selecting the existing bank account from the dropdown menu.
  7. Add a new direct deposit account by select Add New Direct Deposit Account from the dropdown menu.
  8. Enter the nine-digit ABA Transit Routing Number without dashes or spaces.
  9. Enter the Account Number without spaces or symbols (17-character limit).
  10. Select Save if this is the main account.
  11. Select the Additional Deposit Account box if this is an additional account
  12. Select the Amount Type from the drop down to indicate whether the numeric value in the Amount field should be a Flat dollar amount, Percent, or Net Minus. Selecting Net Minus will issue a live check for the dollar amount entered into the Amount field with the balance being deposited into the corresponding bank account.
  13. Enter the Amount based on the Amount Type.
  14. Select Save. The specified amount will deposit in each additional account listed and the net check will deposit into the main account.
How and When to Submit your Timesheet

Temporary Consultants must accurately and truly record all time for work performed during an assignment with a Client and submit a timesheet via the web-based timesheet portal to the Client’s Supervisor or Supervisor’s authorized representative for approval. Timecards must be submitted to Cypress HCM by Monday at 9:00AM.

When you are Paid

Temporary Consultants are paid on Friday for work performed during the previous one-week pay period. If a regular payday falls on a holiday, employees will be paid on the prior business day.

Each week on Friday, paychecks are either mailed to the Temporary Consultant’s home address or direct deposited into an account designated by the Temporary Consultant. A Temporary Consultant may begin and stop automatic payroll deposit at any time. If you observe an error on your check, please report it immediately to a Cypress HCM representative.

Where to Find Benefit Information

Where to Sign Up for Benefits

  • Go to Paylocity (you will receive login credentials on your first day of employment)
  • Temporary Consultants will be offered health insurance in accordance with the provisions of the Affordable Care and Reconciliation Act. Temporary Consultants will have thirty (30) days from first day of assignment to elect or decline coverage. Coverage will be effective the 1st of the month following thirty (30) days of continuous employment. Premiums will be deducted from paychecks weekly on pre-tax basis.

Where to Find Insurance ID Cards

  • Medical ID cards will be mailed to you first week the first week your benefits are active.
  • After receiving your Insurance Card, to access your medical benefit information online:
    • Kaiser Online Account Registration: https://healthy.kaiserpermanente.org/health/care/consumer/dis/registration
    • United Healthcare Online Account Registration: https://www.healthsafe-id.com/rt/register/myuhc/en?cid=AB518:treatmentB:employerplan
  •  Dental Insurance Cards can be accessed online:
    • United Healthcare Online Account Registration: https://www.healthsafe-id.com/rt/register/myuhc/en?cid=AB518:treatmentB:employerplan

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