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Blog

Construction SaaS Company Increases Capacity with the Cypress Partnership Advantage

May 27, 2026 by Cypress HCM

FAST FACTS

  • Talent partner since 2018
  • 20 positions filled
  • Significant reduction in time-to-hire and quality-of-hire metrics

CHALLENGE: Lack of Bandwidth and Technical Acumen

An industry-leading North American pre-construction software company, this client provides project data and information network leads to contractors, manufacturers, and suppliers. When we first connected in 2018, they found themselves struggling to keep pace with technical software engineering demand.

  • Qualified talent with specific skillsets were in short supply
  • Protracted time to fill impacted project outcomes
  • Internal recruiters lacked technical acumen and bandwidth to effectively screen talent

SOLUTION: Dedicated Extension of Internal Team

Cypress became the company’s go-to partner for augmenting in-house recruitment when hard-to-fill FTE roles called for deep industry knowledge or accelerated capacity, delivering unique U.S. and Canada market insights that translate to:

  • Laser-focused search criteria attracting highly aligned talent the first time
  • Accelerated hiring for even the most niche or “unicorn” roles
  • Unwavering trust in Cypress to deliver the best solution always

“We’re looking for a partner that feels like an extension of our internal recruiting team. We get that with Cypress. They’re always willing to work with the requirements we throw at them, however challenging they may be from a skill set or change perspective. They are transparent with us and with talent, making it seamless for us to integrate new hires into the fold as if they’ve been there all along.”

– Melanie Dow, Sr. Director, Talent & Organizational Development

OUTCOME: Relationship Drives Company’s Success

“ What’s our top measure of success? Relationship. I’ve been working with the same Cypress main point of contact since day one back in 2018. He understands my needs, my preferred communication style, and what it takes for talent to be the exact right fit to meet my client’s demands. That kind of dedication and consistency is hard to find, and it’s the foundation of our continued partnership success.”

– Melanie Dow, Sr. Director, Talent & Organizational Development

Partnering with Cypress for nearly a decade has positioned the company to more successfully meet client needs, paving the way for enhanced reputation and performance within the industry that is directly attributable to:

  • Real-time market and industry expertise
  • Consistent sourcing and delivery of exceptional talent
  • Pre-screening excellence that saves valuable time and resources
  • A high talent fulfillment success rate
  • Accelerated time to fill

“I started as a recruiter, and like most people in this field, I’ve worked for talent agencies. So, I can say with confidence that, unlike many others, Cypress is a genuine relationship-first partner. They’re not trying to upsell us, or squeeze every penny out of us. Rather, they truly want us to succeed and continually do everything in their power to ensure we do. That speaks volumes.”

– Melanie Dow, Sr. Director, Talent & Organizational Development

Filed Under: Case Studies, General

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